Frequently Asked Questions/Membership

How can I cancel my membership?

WoW Support
posted this on October 21, 2013 04:10 PM

As a Dues Paying Member you may cancel your membership at any time after expiration of the Initial Term by giving at least 15 days written notice before the 1st day of the next month.  If you choose to cancel your membership you must either: (1) Download a WoW Cancellation Request Form, or write a letter including your full name, membership number, and cancellation request and mail via Registered or Certified U.S. Mail to:  WoW Work Out World, Attn: Membership Cancellation, 1800 Route 34, Building 4, Suite 402, Wall, NJ 07719; or (2) complete and submit a digital Cancellation Request Form at a designated member support computer kiosk at any WoW location listed on the front of your Membership Agreement.

Upon giving at least 15 days written notice from the 1st day of the next month, your cancellation will become effective at the end of the Initial Term remaining on your membership.  PLEASE NOTE:  This means you may have additional time on your contract that you are obligated to complete and pay for, either because you are still within your Initial Term or because you placed a “Freeze” on your account for certain months which you agreed would not count towards fulfilling the Initial Term of your membership. 

A WoW Support Agent will contact you within five (5) days to confirm your cancellation, the date your Initial Term expired or will expire, and your last dues payment date.


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